Exclusive New Research from the Telecom Leader

Survey stats * market share * real world deployments * and more

Now with two ways to buy…

      Subscribe in NewsGator Online   Subscribe in Bloglines   
   Comments

NetZero gets a voice with Ubiquity

more on the topic

More Related Articles

United Online, which operates a number of consumer ISP brands including NetZero, Juno and Classmates, announced it has deployed Ubiquity Software’s SIP Application Server as the softswitch platform for its new voice-over-IP service.

The service, to be branded as NetZero Voice, will only operate using PCs but will have a number of applications including pre-paid calling, interactive voice response and voice mail. Additionally, the package will include presence management and instant messaging. “This lets them control their own destiny based on what things they see their customers getting excited about,” said Jeff Liebl, vice president of marketing for Ubiquity.

As part of the contract, Ubiquity’s Professional Services Organization worked with United Online to create the applications. However, in many cases, consumer ISPs already are well equipped to create their own, Liebl said. “It’s not like it’s a vertically integrated point application designed to do one thing very well,” he said of the company’s platform. “We augmented a lot of their skills with our professional service organization.”

NetZero, which has based much of its business on providing low-cost Internet access, still has a majority of its customers in the dial-up world. However, Liebl said, there are plenty of applications that can be rolled out effectively with a 56 kb/s connection.

“The onus is really on what you can do with that amount of bandwidth,” he said. “Voice over IP is not a super bandwidth hog.”

Want to use this article? Click here for options!
© 2009 Penton Media Inc.

  • Telephony Content


blog comments powered by Disqus
Get Updates Via Email
  • Telephony Content

related resources

popular articles

Webcasts

WEBCAST

Reduce Customer Churn and Cut Costs Webcast | July 22, 2009

Learn the best practices for online customer billing and service – how to implement a paperless bill, drive traffic to your web site, improve customer service.

REGISTER NOW

White Papers

WHITE PAPER

Automated End-to-End Managed Service Delivery. Sponsored by Ciena.

Ciena’s industry-leading CoreDirector Multiservice Optical Switch with FastMesh® has been used for efficient and robust core switching in the world’s largest networks. DOWNLOAD NOW

Podcasts

PODCAST

Wikimedia explores the phone as encyclopedia

Kul Wadhwa, head of business development, Wikimedia Foundation, discusses with senior editor Kevin Fitchard the Wikipedia’s future on the mobile phone. LISTEN

Blogs

BLOG

I-feature: Readers respond

As promised, a key component of Telephony’s new Interactive Featureis reader participation READ

E-Books

E-BOOKS

Next-Generation Now: Evolve your communications services in the post-recession world.

Read New eBook.

  • Telephony Content
  • Telephony Content

commentary

Carol Wilson
Bandwidth envy

July 6, 2009

Read Now

Carol Wilson
Joe McGarvey
A Dickens of a Relationship
Problem

July 6, 2009

Read Now

Joe McGarvey

Recent Comments

Follow comments on Telephony

More ways to stay informed

Find us on Facebook

follow us on twitter

Browse Issues

  • June 1, 2009
  • October 1, 2008
  • April 1, 2009
  • March 1, 2009
  • February 1, 2009
  • January 1, 2009
  • December 1, 2008