Exclusive New Research from the Telecom Leader

Survey stats * market share * real world deployments * and more

Now with two ways to buy…

      Subscribe in NewsGator Online   Subscribe in Bloglines   
   Comments

VON: Vortex goes national on Tekelec

more on the topic

More Related Articles

SAN JOSE--Vortex Broadband Communications is launching its fixed wireless voice and data services nationally, using Tekelec’s 6000 VoIP Application Servers to deliver voice, broadband and hosting VoIP servers.

The Florida-based service provider has been deploying Tekelec 6000s for some time and began trialing hosting PBX and VoIP services to businesses and residences in Florida in 2004, said Todd Shepherd, president and founder.

“This enables us to get into these markets and offer a differentiated service from the other 2500 broadband WISPs,” he said. “Data-only solutions don’t scale. You can either chase the lower price broadband services or offer differentiated service. Voice is a high-margin service, and important to our business and residential customers. Using the Tekelec system enables us to offer a virtual PBX service that is creating a huge expansion in the SoHo market.”

Vortex offers wireless-base voice, broadband, point-to-point services, VoIP, Wi-Fi and virtual private network services over its fixed wireless infrastructure. The company is expanding nationally through acquisitions, Shepherd said.

“We are selecting specific markets and identifying other WISPs that we want to acquire,” he said. “That gives us our initial footprint and tower locations.”

“This is not best-effort VoIP, it is a managed VoIP service that meets business needs,” said Mark Whittier, vice president of corporate marketing for Tekelec.

Customers don’t have to buy a PBX to get the hosted service, which is another appealing aspect, Shepherd said. They buy IP phones or an integrated access device.

“From there, the service extends to wherever they want to go,” he said. “They can go virtually anywhere in the world. It’s great for disaster recovery and a lot of other things we are just beginning to discover.”

Voice messaging is integrated into the product and customers can do click to call in order to answer voicemail. The service is sold at a flat $49.95 a seat per month.

“We don’t nickel and dime you for each service,” Shepherd said. His company plans to launch IPTV over fixed wireless later this year.

Want to use this article? Click here for options!
© 2009 Penton Media Inc.

  • Telephony Content


blog comments powered by Disqus
Get Updates Via Email
  • Telephony Content

related resources

popular articles

Webcasts

WEBCAST

Reduce Customer Churn and Cut Costs Webcast | July 22, 2009

Learn the best practices for online customer billing and service – how to implement a paperless bill, drive traffic to your web site, improve customer service.

REGISTER NOW

White Papers

WHITE PAPER

Automated End-to-End Managed Service Delivery. Sponsored by Ciena.

Ciena’s industry-leading CoreDirector Multiservice Optical Switch with FastMesh® has been used for efficient and robust core switching in the world’s largest networks. DOWNLOAD NOW

Podcasts

PODCAST

Wikimedia explores the phone as encyclopedia

Kul Wadhwa, head of business development, Wikimedia Foundation, discusses with senior editor Kevin Fitchard the Wikipedia’s future on the mobile phone. LISTEN

Blogs

BLOG

I-feature: Readers respond

As promised, a key component of Telephony’s new Interactive Featureis reader participation READ

E-Books

E-BOOKS

Next-Generation Now: Evolve your communications services in the post-recession world.

Read New eBook.

  • Telephony Content
  • Telephony Content

Recent Comments

Follow comments on Telephony

More ways to stay informed

Find us on Facebook

follow us on twitter

Browse Issues

  • June 1, 2009
  • October 1, 2008
  • April 1, 2009
  • March 1, 2009
  • February 1, 2009
  • January 1, 2009
  • December 1, 2008