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September 24, 2007

EDITOR'S LETTER

Who owns the network?

The FCC is once again wrestling with some basic issues that affect competition, primarily for business services, in the U.S. market...

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FORWARD MOTION

SMBs feel the love

Service providers cater to lucrative market-space...

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HP scours treasure trove of customer data

Like the volumes of books in the aisles of the Library of Congress that go unread, service providers have volumes upon volumes of data about their customers that go unmined...

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Leap Wireless, MetroPCS spar over merger

Both companies say they'd make for an ideal marriage, but they're hashing out a very public pre-nup...

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Alcatel-Lucent leaders draw fire

The big vendor's management team is suspected of scapegoating...

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New software scales IMS traffic

Supporting a new service in a test environment with a handful of users is one thing. But what's a carrier to do when it suddenly needs to scale that service across its entire customer base overnight?...

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At Your Service: Verizon WebMail

Verizon needed a next-generation Web e-mail client to keep its broadband customers using its portal applications and content...

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Paetec emerges among CLECs

With its acquisition of McLeod, the company is putting Qwest on notice...

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Study finds ISPs calm in the hacker storm

Although the number of zombie computers able to launch network attacks is growing, ISPs are still generally optimistic about their ability to address security issues, a recent study of ISPs by Arbor Networks indicates...

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Advertising by SMS

Europe is inundated, by the U.S. has been relatively spared -- until now...

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R.I.P. VoIP? Not hardly

The demise of SunRocket and the ongoing woes of Vonage haven't stopped the voice-over-IP industry from continuing to push out new solutions...

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Oracle reserving the suite

The database giant fills in the blanks in its software play...

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OPINION

Innovation 101: Making old things new

There are times when a new product or service arrives completely out of the blue. That kind of innovation, often called radical innovation, is what most people think of when they think of new product development...

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INNOVATION

Exploiting education spectrum

It's hardly unusual these days for government entities to explore ways of delivering wireless broadband to the masses...

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FTTX

The last 100 yards

The last mile of a fiber network is mostly stable and standardized -- right up to the point it crosses into the home, where it is often neither...

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COVER STORY

What's Google's interest in wireless?

First the Google phone, now its partnership with Sprint -- Google's mobile ambitions are extensive, but how far will the Internet giant go?...

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WHAT'S NEXT

Moving up the IT value stack

As the U.S. business communications market continues to consolidate, service providers need to constantly evaluate new potential revenue sources...

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Webcasts

WEBCAST

Reduce Customer Churn and Cut Costs Webcast | July 22, 2009

Learn the best practices for online customer billing and service – how to implement a paperless bill, drive traffic to your web site, improve customer service.

REGISTER NOW

White Papers

WHITE PAPER

Automated End-to-End Managed Service Delivery. Sponsored by Ciena.

Ciena’s industry-leading CoreDirector Multiservice Optical Switch with FastMesh® has been used for efficient and robust core switching in the world’s largest networks. DOWNLOAD NOW

Podcasts

PODCAST

Wikimedia explores the phone as encyclopedia

Kul Wadhwa, head of business development, Wikimedia Foundation, discusses with senior editor Kevin Fitchard the Wikipedia’s future on the mobile phone. LISTEN

Blogs

BLOG

I-feature: Readers respond

As promised, a key component of Telephony’s new Interactive Featureis reader participation READ

E-Books

E-BOOKS

Next-Generation Now: Evolve your communications services in the post-recession world.

Read New eBook.

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