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DSL, cable broadband prices diverge

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Amid a confusing flurry of promotional deals that are often regionally targeted, cable companies and telephone companies are definitely diverging on price and speed when it comes to high-speed Internet access.

A quick review of announced pricing by the four largest telephone companies and four largest cable companies shows that DSL services from the telcos are significantly cheaper than cable modem services but that cable offerings are based on more bandwidth.

Both groups are offering discounts based on purchase of other services, although here again, the telephone company offerings tend to be cheaper. The one anomaly is Cox Communications, which not only offers a very telco-like symmetric 256 kb/s service at only $24.95 per month but also features a 4 Mb/s by 512 kb/s Cox Preferred service as part of a bundle for $39.95 per month.

Michael Bowling, vice president of broadband services at BellSouth, said his company is not aiming to compete solely on price but does offer a low-cost DSL Lite service as part of a bundle at $24.95 because “we want to give customers flexibility to pick the service that meets their needs.”

The next challenge, he adds, is to be able to develop customized features that go beyond price and speed in attracting and keeping customers.

Thus far, the telephone companies are relying heavily on service bundles that package voice, high-speed data and satellite entertainment services at highly competitive prices to stave off their cable competitors.

That's a strategy that isn't long-term, said David Willis, vice president and research lead for META Group's Infrastructure Strategies advisory service.

“There's a large group of consumers who will really like that offer [the telcos' current bundle] because it's cheaper,” said Willis. “However, looking out two years, partnerships with the satellite companies are going to fall apart, particularly with SBC and Verizon. Those two are actively skimming off the top the highest dollar customers and putting them directly on fiber. They also want to get into the content game. That is going to set off a three-way melee between telcos offering television services, satellite companies offering television services and cable companies offering television services.”

Willis believes the cable companies are in a better position to offer a more exciting service bundle, even if it is more expensive, because companies such as Comcast are adding extra video services now, in addition to getting into voice.

DSL VERSUS CABLE PRICING

Company Speed Solo Price Bundled Price
(in bits per second upstream × downstream) (in dollars)
BellSouth
Lite 256k × 128k 34.95 24.95 to 32.95*
Ultra 1.5m × 256k 42.95 32.95 to 40.95
Xtreme 3m × 384k 54.95 44.95 to 52.95
Qwest
Choice DSL 256k × 256k 31.99 26.99
Choice DSL Deluxe 1.5m × 896k 44.99 39.99
SBC
Yahoo DSL Express 1.5m × 384k 26.95 19.95
Yahoo DSL Pro 3m × 768k 36.99 36.99
Verizon
Online DSL 1.5m × 768k 34.95 29.95
Online DSL Premium 3m × 768k 44.95 39.95
Cablevision
Optimum Online up to 10m 49.95** 44.95
Cox
Value 256k × 256k 24.95
Preferred 4m × 512k 49.95 39.95
Premier 5m × 768k 64.95 54.95
Comcast
Hi-Speed Internet 3m × 256k 42.95***
Add-on for Speed 4m × 384k 52.95
Time Warner
Road Runner 44.95
Road Runner Premium 6m × 512k 84.95 64.95 to 69.95
* The lower prices go to those who buy unlimited long-distance service from BellSouth, the higher to those who buy voice features.
** This price is for those who buy only basic cable.
*** This price is for those who buy only basic cable.

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