Exclusive New Research from the Telecom Leader

Survey stats * market share * real world deployments * and more

Now with two ways to buy…

      Subscribe in NewsGator Online   Subscribe in Bloglines   
   Comments

Just like starting over: Motorola could face fallout over PrimeCo rumblings

more on the topic

More Related Articles

Reported disputes between PrimeCo Personal Communications and Motorola over network performance issues could lead the vendor to overhaul its wireless network capabilities, industry analysts said last week.

The Wall Street Journal reported last week that defects in Motorola's code division multiple access gear have led PrimeCo to cancel its $500 million contract with the vendor and replace it with infrastructure from Lucent Technologies. Lucent officials said no changes have been made in its existing contract with PrimeCo.

However, a source close to the situation confirmed performance problems related to base station controller software. The source said Motorola's original contract with PrimeCo has been executed but that future contracts are under consideration.

A Motorola spokesman said, "PrimeCo is a valued customer and will remain so in the foreseeable future," adding that PrimeCo has made no announcements on any customers.

But one industry analyst said a shift in PrimeCo's vendor strategy is likely given the performance history of Motorola's equipment and the vendor's lack of an end-to-end network presence. If the PrimeCo performance issues are valid, Motorola will have to make substantial additions to its network capabilities to re-establish its credibility worldwide, said Bob Egan, research director at The Gartner Group.

"Motorola was first to market and unreliable. It comes down to limited functionality." Egan said. "They need to increase functionality in the network and develop some strategic relationships on the network side. My speculation is that Alcatel and Cisco make perfect sense."

However, PrimeCo is not likely to rip out the Motorola equipment it has installed so far because it currently supports a large portion of the carrier's covered pops, Egan speculated.

"Given the subscriber numbers, it's highly unlikely that we'll see a swap out of Motorola gear," he said. "The more likely scenario is that Lucent will pick up the balance."

PrimeCo officials had no comment on the Motorola issue.

Want to use this article? Click here for options!
© 2009 Penton Media Inc.

  • Telephony Content

related resources

popular articles



blog comments powered by Disqus
Get Updates Via Email

Webcasts

WEBCAST

Reduce Customer Churn and Cut Costs Webcast | July 22, 2009

Learn the best practices for online customer billing and service – how to implement a paperless bill, drive traffic to your web site, improve customer service.

REGISTER NOW

White Papers

WHITE PAPER

Automated End-to-End Managed Service Delivery. Sponsored by Ciena.

Ciena’s industry-leading CoreDirector Multiservice Optical Switch with FastMesh® has been used for efficient and robust core switching in the world’s largest networks. DOWNLOAD NOW

Podcasts

PODCAST

Wikimedia explores the phone as encyclopedia

Kul Wadhwa, head of business development, Wikimedia Foundation, discusses with senior editor Kevin Fitchard the Wikipedia’s future on the mobile phone. LISTEN

Blogs

BLOG

I-feature: Readers respond

As promised, a key component of Telephony’s new Interactive Featureis reader participation READ

E-Books

Telephony May Special Section: Carrier Ethernet

No slowdown in sight!

Read how carrier Ethernet is defying the slow economy. DOWNLOAD NOW!

  • Telephony Content
  • Telephony Content

commentary

Carol Wilson
Energy bill should energize change

June 29, 2009

Read Now

Carol Wilson
Steve Hilton
Ask Steve

June 29, 2009

Read Now

Steve Hilton

Recent Comments

Follow comments on Telephony

More ways to stay informed

Find us on Facebook

follow us on twitter

Browse Issues

  • June 1, 2009
  • October 1, 2008
  • April 1, 2009
  • March 1, 2009
  • February 1, 2009
  • January 1, 2009
  • December 1, 2008