Verizon puts new SLA on VoIP
By: By Vince Vittore
Verizon Business announced today it is now offering a higher service-level agreement (SLAs) as part of its Managed IP PBX Services, incorporating not just traditional measurements like mean-time to repair but also more subjective dimensions including a mean opinion score (MOS)....
VON: Performance Technologies announces customers
By: By Carol Wilson
Performance Technologies today announced its second customer in a week, saying AirSpan Technologies will use its Segway 3600 Compact-STP, announced last September, in the PROTEL Mexico VoIP network....
NeuStar extends peering to Asia
By: By Carol Wilson
Clearinghouse services provider NeuStar has extended its reach, announcing today that it has entered into agreements with the Hong Kong Internet Exchange and the Japan Internet Exchange to offer its SIP-IX suite of network peering services among IP networks....
VoIP pitfalls still out there
By: By Carol Wilson
Enterprises deploying VoIP are facing disappointment because they did not do an adequate assessment of network needs in advance, a leading IP consultant is saying....
Net2Phone eyeing wireless play for cable
By: By Vince Vittore
Hoping to mimic what Sprint is doing for its constellation of big cable operators but on a smaller scale, Net2Phone is now targeting multiple systems operators with a wireless offering. ...
Another ad-based VoIP provider launches in Southern Cal
By: By Tim McElligott
Using the single most effective word in retailing in its name, FreeCalls365, based in Southern California, launched its advertising-based voice-over-IP business this week....
Verizon adds VoIP to call center
By: By Carol Wilson
Verizon Business has added VoIP to its Contact Center service, enabling more flexible and scaleable services that will save money for its enterprise services, the company said Tuesday...
Pannaway builds an Empire
By: By Vince Vittore
Pannaway Technologies announced today that Empire Telephone, an 8400-line independent based in Prattsburgh, NY, is deploying SIP-based voice-over-IP service using a combination of Nortel and Pannaway products...
EarthLink to telecom world: Watch us now
By: By Carol Wilson
Having survived the brutal ISP wars, EarthLink is now taking dead aim at virtually every corner of the telecom market, with the possible exception of large enterprises....
XO adds PBXs to VoIP service
By: By Carol Wilson
XO Communications is moving its Voice over IP service up market, adding PBX support to attract and serve larger enterprise customers. ...
Enterprise VoIP's Y2K connection
By: By Stephanie Dell
A growing segment of the voice-over-IP market in the next few years may come from enterprises seeking to replace outdated TDM-based PBX systems installed...
My People gives VoIP KISS treatment
By: By Vince Vittore
For an industry that has proclaimed its end customers don't care about the technology, telecommunications has a long history of taking the simplest service and making it more complex than brain surgery...
Skype launches web presence feature
By: By Dan O'Shea
VoIP juggernaut Skype has announced SkypeWeb, a Web presence feature that is already integrated into more than 50 Web sites in 20 countries around the world. SkypeWeb allows people to see Skype users’ online status, and call or chat with them from any Web site as well as "Skype" people from each site....
Verizon Business expands VoIP offerings
By: By Carol Wilson
Verizon Business today announced new IP service offerings, including a version designed to make the transition to VoIP easier for businesses. ...
VoIP growing in unexpected ways
By: By Carol Wilson
Although 16 million consumers were using voice-over-IP technology by the end of 2005, most consumers still don’t know the meaning of VoIP and may never need to, according to a new survey from InStat, which is projecting VoIP will grow to 55 million by 2009. ...
Qwest launches new IP wholesale services
By: By Carol Wilson
Qwest this week is formally announcing a new suite of wholesale services that bring new IP flexibility to that market...
AT&T, Avaya target SMB for combined VoIP
By: By Carol Wilson
AT&T and Avaya have teamed up to make it easier for small to mid-sized businesses to make the transition to voice over IP, the two companies announced today...
AT&T to trial Ubiquity SIP server
By: By Carol Wilson
U.K.-based Ubiquity today announced that AT&T will use its SIP application server in its trial of advanced Voice over IP applications....
Pac-West, VeriSign team on national VoIP
By: By Carol Wilson
National wholesale VoIP provider Pac-West Telecomm has signed a strategic alliance with VeriSign to combine expertise in providing a full-service converged IP voice and data offering to service providers...
Yankee: Hosted VoIP, VoIP VPNs get hot
By: By Carol Wilson
Business VoIP service is set to boom, with hosted VoIP poised for particularly fast growth, the Yankee Group said in a research report issued today...
Consumers know VoIP, don’t understand it
By: By Vince Vittore
Consumer recognition of voice over IP has risen significantly in the last year, but there is still a lot of confusion around the technology. (Photographers/Source:ROGER WILLIAMS/UPI/Landov)...
Skype goes mobile, with Netgear
By: By Carol Wilson
Skype has teamed with NetGear to deliver the first wireless mobile phone that uses its VoIP service, as well as a router equipped to optimize Skype, the two companies announced at the International CES show in Las Vegas....
Yak opens up to pre-paid
By: By Vince Vittore
Yak Communications, which previously mostly been operating in the dial-around long-distance market, has launched a new service that allows its users to make pre-paid video and/or audio IP calls to others outside the Yak system while still connecting to each other for free....
Brightpoint builds Skype Web store
By: By Dan O'Shea
Brightpoint, the device distributor that has been branching out from its traditional mobile business and into voice over IP and other sectors during the past year, announced that its Brightpoint North America subsidiary is developing, hosting and maintaining a Web store for VoIP juggernaut Skype....
BridgePort Networks launches mobile soft phone
By: By Dan O'Shea
Voice-over-IP software vendor BridgePort Networks has announced availability of its new SoftMOBILE solution, bringing together the company's NomadicONE Network Convergence Gateway, a standard mobile phone and a soft phone client designed for PCs or laptops....
