E-Book: Transformation through Intergration

This e-book outlines how service providers can address important goals through the right application of software—in particular, the execution of a common information model that can help them fully realize the advantages of their network’s software-oriented architecture (SOA).

Learn more

         Subscribe in NewsGator Online   Subscribe in Bloglines   

Telstra seeking new U.S. identity

more on the topic

More Related Articles

The brand name “Telstra” is predominantly associated with the Australian telephone company now facing privatization in its homeland. But Telstra Inc. is looking to make a different name for itself.

The U.S. subsidiary of Telstra wants to be known for operating the largest Internet Protocol backbone network in Asia, according to the Gartner Group, and particularly wants U.S. service providers to recognize its value as a potential supplier.

The key thing for us is letting people know that we are here and we are doing this,” says Dan Kerth, president and COO of Telstra Inc. We need to get the word out a little bit more – what we can do with our brand. We are a very large organization.”

Key to that organization is REACH, Telstra’s Asian wholesale operation. Gartner has ranked REACH as the top IP backbone operator in Asia for the past four years.

“We’ve had people throughout Asia for 50-plus years,” says Kerth. “Customers, whether an enterprise or carrier, understand the Telstra brand and our capabilities in Asia. We have fully managed capabilities of the network, not just the coverage. We’ve got the people on the ground. It takes a lot of time to build that expertise. Like in the U.S., you have to deal with the last mile and have relationships with those local carriers.”

This month, Telstra announced its Service Provider Solutions, a set of customizable data communications services for U.S. carriers, service providers, resellers and system integrators. Telstra provides customizable service level agreements and 24-7 support for these services, designed to enable U.S. service providers to meet the demands of their customers for connections into Asia.

Substantial IT growth in the Asian region is fueling customer demand, Kerth says. Companies are putting in support for their sales teams in rapidly expanding markets such as China or support outsourced services in India and elsewhere.

“One thing that we do a bit differently is to try to understand a bit more about who is that CLEC or another carrier or integrator, to try to understand who their end customer is,” Kerth says. “We can work through a customer SLA with them. That’s really been another really key differentiator for us.”

Get Updates Via Email

related resources

popular articles

Want to use this article? Click here for options!
© 2008 Penton Media Inc.

Webcasts

WEBCAST

Telephony’s Inside Telecom Live: The Next Broadband Business Models

Find out! Watch Telephony's LIVE Webcast September 9, 2PM ET/11AM PT. Telephony will scope out next year's broadband business models. LEARN MORE or REGISTER NOW.

White Papers

WHITE PAPER

Are You Letting Hot Prospects Go to the Competition?

You spend millions of dollars on marketing campaigns to trigger consumer interest in your services. Find out how some communications carriers are increasing conversion rates. DOWNLOAD NOW

Podcasts

PODCAST

A Telephony Podcast: More than just an ad

Telephony Senior Editor Kevin Fitchard interviews The Hyperfactory CEO Derek Handley about unique mobile advertising campaigns that go beyond mere text messaging.LISTEN

Blogs

BLOG

FTTP take rates pass 30%

Average take rates for fiber-to-the-premises services in North America have surpassed 30% for the first time in roughly three and a half years.READ

E-Books

E-BOOK

<Broadband for the Masses from Motorola

This e-book provides insights on how fixed broadband wireless services can provide affordable solutions in an unlicensed spectrum. READ NOW!

TV

TV

Interview with Jim Hansen of Embarq at NXTcomm08

Tune in to Telephony TV to watch an interview with Embarq's Jim Hansen at NXTcomm08. WATCH IT NOW.

  • Telephony Content
  • Telephony Content

current issue

Current Issue

October 1, 2008

How to build, sell and bill for a better broadband offering. Read Now

NXTcomm08 Show Daily News

Get up-to-the-minute news from NXTcomm08 -- before, during and after the show! Hear interview podcasts, announcements, commentary and more. Visit www.nxtcommnews.com!

more news

Global >>

MORE

Ethernet >>

MORE

Independent >>

MORE

IPTV >>

MORE

IMS >>

MORE

WiMax >>

MORE

VOIP >>

MORE

FTTX >>

MORE

Access >>

MORE

Broadband >>

MORE

Wireless >>

MORE

Software >>

MORE

Podcasts >>

MORE

Get Updates Via Email

Browse Issues

  • October 1, 2008
  • September 1, 2008
  • July 14, 2008
  • June 30, 2008
  • Jun 16, 2008
  • May 19, 2008
  • May 5, 2008