Telephony LIVE

THE 2008 TELECOM SUMMIT

Introducing Telephony Live: The 2008 Telecom Summit -- the second annual, two-day conference from the editors of Telephony magazine.

Learn more

         Subscribe in NewsGator Online   Subscribe in Bloglines

iNstructing the iLliterate

more on the topic

More Related Articles

After clamoring for the iPhone like it was the last Zagnut bar at Fat Camp, many users are reporting their trouble understanding how to operate the thing, according to National Public Radio.

Like the iPod, the iPhone doesn't come with instructions. Maybe that's because the makers are confident in the intuitiveness of its controls. Maybe it's because help is available online. But maybe it's also because — let's be honest — nobody really reads instructions anyway.

Apple is now offering classes on how to use the iPhone. Classes! Is that where we're headed? I need an associate's degree to work my cell phone?

Mass-market consumer technology used to be so simple. As technologically sophisticated as television was, it had a power button, a channel dial and a volume knob. But as gadgets grow more elaborate, manufacturers freely push all that complexity into the user's lap. Today I don't even understand all the buttons on my iron. (Think about that: This is supposed to be just a flat hot stone with a handle on it, but when I use it, a light comes on showing a picture of a sheep in a bathtub. What does that even mean?)

I like having lots of cool features, but I don't want a phone that requires me to find a lab partner. I'm not a Luddite; it's just that I have a house full of high-tech gadgets and not a lot of time. How about a quick, optional, interactive demo on the iPhone itself? And make it fun. Instead of an irksome cartoon paper clip as your guide, how about Jessica Alba? In a bathtub?

Get Updates Via Email

related resources

popular articles

Want to use this article? Click here for options!
© 2008 Penton Media Inc.

Webcasts

WEBCAST

Telephony’s Inside Telecom Live: Building an efficient IPTV content supply chain

Find out! Watch Telephony's LIVE Webcast July 23, 2PM ET/11AM PT. Telephony will delve into what is required to create an efficient IPTV content supply chain. LEARN MORE or REGISTER NOW.

White Papers

WHITE PAPER

New Backhaul Networks for Mobile Broadband

Heavy Reading Research Senior Analyst Patrick Donegan discusses the exciting possibilities of High Speed Packet Access, CDMA 1X EV-DO, and Mobile WiMax. DOWNLOAD NOW

Podcasts

PODCAST

A Telephony Podcast: Mobile’s virus threat

Gareth Maclachlan, CTO of AdaptiveMobile, speaks with Associate News Editor Sarah Reedy about the growing mobile virus threat.LISTEN

Blogs

BLOG

What happened at NXTcomm08

Recuperating from the big show, here are some reflections on some of the more prominent themes amid activity at the show... READ

E-Books

E-BOOK

READ E-BOOK: MANAGING THE CUSTOMER EXPERIENCE

This e-book explains how to keep your customers happy, reduce churn and strengthen profits. Sponsored by CA’s Wily Technology Division. READ NOW!

TV

TV

Interview with Jim Hansen of Embarq at NXTcomm08

Tune in to Telephony TV to watch an interview with Embarq's Jim Hansen at NXTcomm08. WATCH IT NOW.

  • Telephony Content
  • Telephony Content

NEWS & INSIGHTS

CURRENT ISSUE

TOOLS

more news

Global >>

MORE

Ethernet >>

MORE

Independent >>

MORE

IPTV >>

MORE

IMS >>

MORE

WiMax >>

MORE

VOIP >>

MORE

FTTX >>

MORE

Access >>

MORE

Broadband >>

MORE

Wireless >>

MORE

Software >>

MORE

Podcasts >>

MORE

Get Updates Via Email

Browse Issues

  • July 14, 2008
  • June 30, 2008
  • Jun 16, 2008
  • May 19, 2008
  • May 5, 2008
  • Apr 28, 2008
  • Apr 14, 2008