Telephony LIVE

THE 2008 TELECOM SUMMIT

Introducing Telephony Live: The 2008 Telecom Summit -- the second annual, two-day conference from the editors of Telephony magazine.

Learn more

         Subscribe in NewsGator Online   Subscribe in Bloglines   

Data still driving Verizon Wireless growth

more on the topic

More Related Articles

Verizon Wireless added 1.6 million subscribers in the third quarter but, more impressively, saw its average revenue per user (ARPU) climb, driven by greater data usage.

Verizon Communications and Vodafone’s CDMA joint venture increased its subscriber base to 63.7 million, just 2 million shy of AT&T, which itself reported subscriber gains of 2 million last week. Verizon Wireless increased its monthly ARPU for retail customers by 1.9% year-over-year to $52.17, its highest level ever. That nearly $1 surge, however, was not from additional voice revenue per subscriber. In fact, falling voice revenue was offset by more than $3 of average voice revenue per customer per month. Third-quarter data ARPU rose 42.9% year-over-year to $10.59 a month.

AT&T posted similar gains last quarter with overall ARPU up 2% and data ARPU up 64% year-over-year, but AT&T also had an added boost from the iPhone. Apple reported having sold 1.1 million iPhones in the last quarter. Though a good portion of iPhones have been “hacked” to allow for their use off AT&T’s network, AT&T has the sole rights to sell the iPhone currently, meaning the vast majority of those customers signed up for new voice and data plans with the operator. Each iPhone user is required to buy a $20 a month data plan. AT&T also reported that 40% of new iPhone users on its network came from other networks. (See today’s related story on the iPhone.)

Verizon, however, said the iPhone had no overall impact on its sales for the quarter. Its churn rate stayed flat, increasing only slightly from 1.24% to 1.27%. Verizon Communications President and Chief Operating Officer Denny Strigl said the company saw a bump in number portability requests—signaling customers moving to another provider—when the iPhone first launched over the summer.

“After two to three weeks, it was back to normal,” Strigl said at Verizon’s earnings call today. “We saw the same thing occur when the price was lowered on iPhone. I think you can see from our churn numbers there’s not an appreciable difference from what you’ve seen in other quarters. Relative to the iPhone, we don’t see a major impact on our business.”

Strigl added that Verizon expects the new EV-DO LG Voyager to be a competitive device to the iPhone, boasting faster Web access than the EDGE-limited Apple device. But even without an “iPhone killer” on the market last quarter, he said, Verizon Wireless’ data services have done plenty well on their own. Half of Verizon Wireless subscribers today have EV-DO capable phones in their hands even if they don’t subscribe to a data service plan (analysts estimate AT&T has only 11% penetration of UMTS phones), Strigl said. And the core service revenue from data is starting to shift away from mere text messaging to more advanced data services, he said.

“We're seeing new applications coming into the market,” Strigl said. “We'll see customers increasingly use those applications. We’re seeing now about 35% of retail data revenues coming from business applications, up significantly from the prior year…About 68% of retail customers are now data users. Where do we go long term? Eventually we may hit the 30% range [of revenues accounting for data]. Our wireless team continues to be focused on wireless data.”

Get Updates Via Email

related resources

popular articles

Want to use this article? Click here for options!
© 2008 Penton Media Inc.

Webcasts

WEBCAST

Telephony’s Inside Telecom Live: The Next Broadband Business Models

Find out! Watch Telephony's LIVE Webcast September 9, 2PM ET/11AM PT. Telephony will scope out next year's broadband business models. LEARN MORE or REGISTER NOW.

White Papers

WHITE PAPER

Distributed Denial of Service Attacks: Global Insights and Mitigation Techniques

This report provides unique insights into recent distributed denial of service (DDoS) attacks, including their number, type, frequency, duration, firepower, and origins. DOWNLOAD NOW

Podcasts

PODCAST

A Telephony Podcast: Planning for an Internet Traffic Jam

How fast is Internet traffic really growing, and what should broadband providers be doing to stay ahead of demand? LISTEN

Blogs

BLOG

How to Do A Deal With Google

Verizon Wireless looks to be cutting a search deal with Google. Operators must realize they have as much value to give as they do to receive.READ

E-Books

E-BOOK

READ E-BOOK: MANAGING THE CUSTOMER EXPERIENCE

This e-book explains how to keep your customers happy, reduce churn and strengthen profits. Sponsored by CA’s Wily Technology Division. READ NOW!

TV

TV

Interview with Jim Hansen of Embarq at NXTcomm08

Tune in to Telephony TV to watch an interview with Embarq's Jim Hansen at NXTcomm08. WATCH IT NOW.

  • Telephony Content
  • Telephony Content

NEWS & INSIGHTS

CURRENT ISSUE

TOOLS

more news

Global >>

MORE

Ethernet >>

MORE

Independent >>

MORE

IPTV >>

MORE

IMS >>

MORE

WiMax >>

MORE

VOIP >>

MORE

FTTX >>

MORE

Access >>

MORE

Broadband >>

MORE

Wireless >>

MORE

Software >>

MORE

Podcasts >>

MORE

Get Updates Via Email

Browse Issues

  • September 1, 2008
  • July 14, 2008
  • June 30, 2008
  • Jun 16, 2008
  • May 19, 2008
  • May 5, 2008
  • Apr 28, 2008