Telephony LIVE

THE 2008 TELECOM SUMMIT

Introducing Telephony Live: The 2008 Telecom Summit -- the second annual, two-day conference from the editors of Telephony magazine.

Learn more

         Subscribe in NewsGator Online   Subscribe in Bloglines   

THE FUTURE AS SEEN THROUGH TECHNOLOGY

more on the topic

More Related Articles

What if your phone could talk to you? Not just relay the voice communications of others, but really talk to you: alert you that there's a message in your voice mailbox or tell you that your beloved Boston Red Sox swept the World Series midnight on Sunday (or console you if you're a Colorado Rockies fan).

It may sound like artificial intelligence, but the technology is really a new form of voice notification with a catch: It integrates directly with a Bluetooth headset. Intervoice has developed a technology it calls Whisper that sends halftone notifications from a phone to a Bluetooth headset. The service can be as simple as a voice message notifying you of a new voicemail, text message or e-mail. But Intervoice has much bigger plans for the technology than a simple alert, said Scot Harris, director of global product marketing for Intervoice.

“People aren't listening to their phones anymore,” Harris said. “They're looking at them. It's only natural that we extend the capability of that Bluetooth headset from mere voice to all of the other functions of the phone.”

Intervoice imagines a scenario where a subscriber in the middle of a call hears a “whisper” notification through a Bluetooth headset that a voicemail message is waiting, along with the caller's name. The user then could choose to put the current call on hold to return the other call by using voice commands to play the specific message. After hearing the message, the subscriber could then respond immediately — again using voice commands to reply via voice call, short message service or text, accessing Intervoice's server-based voice-to-text solution for the latter two. The user then can set a priority for any response from the recipient, telling Whisper to notify immediately when a message or call from that person is initiated. Then the user can switch back to the holding call. All of this would be accomplished without touching the phone, Harris said.

The platform has applications beyond communications, Harris said. Calendar and contact list functions can be integrated just as easily with the service, as can the broader world of push content. Sports score updates, a massive swing in a selected stock price or warning of an upcoming traffic jam could be pushed from the Whisper server to any phone and headset. GPS and presence-based controls also could be added to the service, allowing people to receive work notifications during business hours and personal notifications during off-hours, as well as alerts that a colleague or friend is nearby.

Intervoice hasn't commercially released the platform yet, but it plans to begin offering its first server-client solution with basic voice notification capabilities in 2008. From there it plans to layer on capabilities, gradually taking away more and more of the need to look at the phone screen when a Bluetooth headset is engaged.

But why stop at voice? If the goal is to make the phone a receiver for information that stays in the pocket, visual data may be in the offing. Bluetooth audio is already integrated into sunglasses; adding a visual display isn't as science fiction as you might think, Harris said.

Get Updates Via Email

related resources

popular articles

Want to use this article? Click here for options!
© 2008 Penton Media Inc.

Webcasts

WEBCAST

Telephony’s Inside Telecom Live: The Next Broadband Business Models

Find out! Watch Telephony's LIVE Webcast September 9, 2PM ET/11AM PT. Telephony will scope out next year's broadband business models. LEARN MORE or REGISTER NOW.

White Papers

WHITE PAPER

Distributed Denial of Service Attacks: Global Insights and Mitigation Techniques

This report provides unique insights into recent distributed denial of service (DDoS) attacks, including their number, type, frequency, duration, firepower, and origins. DOWNLOAD NOW

Podcasts

PODCAST

A Telephony Podcast: Planning for an Internet Traffic Jam

How fast is Internet traffic really growing, and what should broadband providers be doing to stay ahead of demand? LISTEN

Blogs

BLOG

How to Do A Deal With Google

Verizon Wireless looks to be cutting a search deal with Google. Operators must realize they have as much value to give as they do to receive.READ

E-Books

E-BOOK

READ E-BOOK: MANAGING THE CUSTOMER EXPERIENCE

This e-book explains how to keep your customers happy, reduce churn and strengthen profits. Sponsored by CA’s Wily Technology Division. READ NOW!

TV

TV

Interview with Jim Hansen of Embarq at NXTcomm08

Tune in to Telephony TV to watch an interview with Embarq's Jim Hansen at NXTcomm08. WATCH IT NOW.

  • Telephony Content
  • Telephony Content

current issue

Current Issue

September 1, 2008

Despite some high-profile failures, more cities are pursuing their FTTH dreams. Read Now

NXTcomm08 Show Daily News

Get up-to-the-minute news from NXTcomm08 -- before, during and after the show! Hear interview podcasts, announcements, commentary and more. Visit www.nxtcommnews.com!

more news

Global >>

MORE

Ethernet >>

MORE

Independent >>

MORE

IPTV >>

MORE

IMS >>

MORE

WiMax >>

MORE

VOIP >>

MORE

FTTX >>

MORE

Access >>

MORE

Broadband >>

MORE

Wireless >>

MORE

Software >>

MORE

Podcasts >>

MORE

Get Updates Via Email

Browse Issues

  • September 1, 2008
  • July 14, 2008
  • June 30, 2008
  • Jun 16, 2008
  • May 19, 2008
  • May 5, 2008
  • Apr 28, 2008