Telephony LIVE

THE 2008 TELECOM SUMMIT

Introducing Telephony Live: The 2008 Telecom Summit -- the second annual, two-day conference from the editors of Telephony magazine.

Learn more

         Subscribe in NewsGator Online   Subscribe in Bloglines   

Wireless email has big appeal

more on the topic

More Related Articles

Consumers are eager to get their hands on wireless email, but want to control access and expect the service to be cheap, according to a new survey by Ipsos Public Affairs on behalf of Critical Path, a provider of messaging software and services.

The study, announced today, indicates as many as 40 million consumers would buy wireless email, but 82% of that number want to be able to choose who can reach them via email and 71% said ‘low cost’ was a very important feature of any wireless email service.

Sixty-three percent of those surveyed said ‘ease of use’ is an important factor and 53% want to be able to use a wireless email service on their existing handset without being forced to upgrade.

The survey of the consumer market shows many are not interested in using their personal cellphones to do business – two-thirds of those surveyed did not want to receive emails from an employer.

Almost half of those responding were aware of whether or not they currently have email capabilities available to them.

“There is a big opportunity for wireless carriers to drive data revenue with the consumer mobile email market, which is largely untapped,” said Mike Serbinis, CTO of Critical Path. “However, the key to success will be to listen to what consumers are saying and not just retro-fit enterprise-focused services. Consumer market segments, such as 18-24 year olds or mobile phone users over 35 who have high income but are not tech savvy, have different needs than business executive users. Carriers who offer a simple, affordable mobile email service that allows consumers to use their current phone and choose the messages that matter will reap the biggest rewards.”

Get Updates Via Email

related resources

popular articles

Want to use this article? Click here for options!
© 2008 Penton Media Inc.

Webcasts

WEBCAST

Telephony’s Inside Telecom Live: The Next Broadband Business Models

Find out! Watch Telephony's LIVE Webcast September 9, 2PM ET/11AM PT. Telephony will scope out next year's broadband business models. LEARN MORE or REGISTER NOW.

White Papers

WHITE PAPER

Distributed Denial of Service Attacks: Global Insights and Mitigation Techniques

This report provides unique insights into recent distributed denial of service (DDoS) attacks, including their number, type, frequency, duration, firepower, and origins. DOWNLOAD NOW

Podcasts

PODCAST

A Telephony Podcast: Planning for an Internet Traffic Jam

How fast is Internet traffic really growing, and what should broadband providers be doing to stay ahead of demand? LISTEN

Blogs

BLOG

How to Do A Deal With Google

Verizon Wireless looks to be cutting a search deal with Google. Operators must realize they have as much value to give as they do to receive.READ

E-Books

E-BOOK

READ E-BOOK: MANAGING THE CUSTOMER EXPERIENCE

This e-book explains how to keep your customers happy, reduce churn and strengthen profits. Sponsored by CA’s Wily Technology Division. READ NOW!

TV

TV

Interview with Jim Hansen of Embarq at NXTcomm08

Tune in to Telephony TV to watch an interview with Embarq's Jim Hansen at NXTcomm08. WATCH IT NOW.

  • Telephony Content
  • Telephony Content

NEWS & INSIGHTS

CURRENT ISSUE

TOOLS

more news

Global >>

MORE

Ethernet >>

MORE

Independent >>

MORE

IPTV >>

MORE

IMS >>

MORE

WiMax >>

MORE

VOIP >>

MORE

FTTX >>

MORE

Access >>

MORE

Broadband >>

MORE

Wireless >>

MORE

Software >>

MORE

Podcasts >>

MORE

Get Updates Via Email

Browse Issues

  • September 1, 2008
  • July 14, 2008
  • June 30, 2008
  • Jun 16, 2008
  • May 19, 2008
  • May 5, 2008
  • Apr 28, 2008