Telephony University

Telephony University

Join us for an in-depth day on Deep Packet Inspection. Telephony University presents three Webcasts and an interactive panel of experts to explore all things DPI. You’ll hear from the industry professionals leading the way and participate in Q+A with our experts.

Learn more
         Subscribe in NewsGator Online   Subscribe in Bloglines     

AT&T ups branding ante

more on the topic

More Related Articles

If you thought the AT&T logo was already ubiquitous, you ain’t seen nothing yet. The telecom giant announced today it is ramping up its branding campaign in anticipation of the late June launch of the Apple iPhone, for which AT&T is the exclusive wireless carrier.

Visitors to company-owned stores will see AT&T’s logo everywhere, as the Cingular brand is phased out of signage, store kiosks and point-of-sale materials, as well as voice greetings, handset displays and written communications such as billing statements. Major advertising campaigns that AT&T is conducting at events such as NASCAR races and the American Idol show will also focus on the new messaging.

The purpose is to play up wireless as part of AT&T’s quad play through in-store displays that tout not only wireless services but also AT&T’s traditional voice and its high-speed Internet and video offerings. AT&T said its high-speed Internet service will be for sale in 740 of its wireless stores, representing those that are within its local service footprint, and will sell AT&T U-verse or AT&T Homezone in 375 stores, in areas where those video offerings are available. In some markets, AT&T is launching what it calls the AT&T Experience Store, featuring interactive exhibits, as it seeks to further integrate its wireless and wireline efforts.

“The wireless industry is changing,” said Jeff Kagan, telecom analyst. “It’s moving away from stand-alone cellular service to part of the bigger bundle. It makes sense to have a single brand name they can show to the marketplace.”

It also makes sense to use the storefronts to sell AT&T’s other services, as the company squares off with its cable rivals, Kagan said. While it will initially be harder to make those retail connections when AT&T’s video services aren’t ubiquitously available, that will change, he added.

“It will be harder in the beginning, but remember, this marketplace is re-inventing itself,” he said. “It will take a few years before all the services are available. But having the AT&T stores sell all the services makes a lot of sense. Customers are buying differently than they have in the past. They can walk into a store and buy all the services--so if AT&T is going to be selling the bundle, they need to sell it at all the locations. The Cingular locations are a great opportunity because that’s where customers are coming to buy.”

The company also said today that the branding campaign it has conducted in the wake of the BellSouth merger, which made AT&T sole owner of Cingular Wireless, is already paying off. According to its research, awareness of AT&T as a wireless provider is up more than 80% and the AT&T brand is now equal to the Cingular brand’s previous status in designing relevant technology and being innovative. The company also said AT&T brand awareness is up sevenfold in the BellSouth region since the merger.


Commenting terms of use blog comments powered by Disqus
Get Updates Via Email

related resources

popular articles

Want to use this article? Click here for options!
© 2008 Penton Media Inc.

White Papers

WHITE PAPER

Content Management vs. Knowledge Management

Many make the mistake of thinking that Content Management and Knowledge Management are synonymous since both deal with creating, managing and publishing information. DOWNLOAD NOW

Podcasts

PODCAST

A Telephony Podcast: ConceptWave

In this podcast, we talk with Chun-Ling Woon of OSS vendor ConceptWave about the need for service providers to evolve their order management and fulfillment processes, in particular to deliver new triple play and quad play services.LISTEN

Blogs

BLOG

OMS: Open comes in many flavors

All is not necessarily blissful in the land of open mobile software.READ

E-Books

E-BOOK

Broadband for the Masses from Motorola

This e-book provides insights on how fixed broadband wireless services can provide affordable solutions in an unlicensed spectrum. READ NOW!

  • Telephony Content
  • Telephony Content

current issue

Current Issue

December 1, 2008

The next network frontier offers new opportunities for service providers. Read Now

Recent Comments

Follow comments on Telephony

more news

Global >>

MORE

Ethernet >>

MORE

Independent >>

MORE

IPTV >>

MORE

IMS >>

MORE

WiMax >>

MORE

VOIP >>

MORE

FTTX >>

MORE

Access >>

MORE

Broadband >>

MORE

Wireless >>

MORE

Software >>

MORE

Podcasts >>

MORE

Get Updates Via Email

Browse Issues

  • December 1, 2008
  • November 1, 2008
  • October 1, 2008
  • September 1, 2008
  • July 14, 2008
  • June 30, 2008
  • Jun 16, 2008